Government warns unlicensed courier operators ahead of April enforcement

The government has directed the Postal and Courier Services Regulatory Commission to begin strict enforcement against unlicensed courier operators nationwide starting 1 April 2026, in a move aimed at sanitising Ghana’s courier and logistics sector.

The directive follows the launch of the Integrated Courier and Logistics Management System–Ghana (ICOLMS-Ghana), a new digital system designed to strengthen regulation of the courier and logistics industry while supporting the country’s expanding e-commerce ecosystem.

Speaking at the launch on Thursday, 12 March, the Minister for Communications, Digital Technology and Innovations, Samuel Nartey George, said operators have been given a limited window to comply with the new requirements.

Compliance deadline

According to the minister, all courier service providers—including companies and individual delivery riders—must register and integrate their operations onto the ICOLMS-Ghana platform by March 31, 2026.

“The grace period begins today, March 12, and runs until March 31. Within these 19 days, whether you operate as a company or as a single delivery rider, you must register on the ICOLMS-Ghana platform,” he stated.

Companies already operating in the sector are also required to integrate their internal systems with the new digital platform within the same timeframe.

Enforcement with police support

Samuel Nartey George warned that strict enforcement will begin immediately after the deadline, with support from the Ghana Police Service.

“After March 31, enforcement will commence in collaboration with the Ghana Police Service. There will be no moratorium and no excuses. I will not intervene,” the minister emphasised.

Previous suspension

The minister recalled that enforcement action against unlicensed courier operators had previously been suspended in August 2025 to give industry players time to prepare for the introduction of the digital regulatory system.

However, he said the rollout of the ICOLMS-Ghana platform means operators can no longer delay compliance with the law.

Officials say the platform will help authorities improve oversight of courier services, enhance accountability within the industry, and support the continued growth of e-commerce in Ghana.