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MTN Ghana schedules brief sales blackout for VAT system updates

MTN Ghana has announced a temporary blackout on airtime and data sales for 2 January 2026, from 12:00 am to 04:00 am, to facilitate system updates in preparation for new National Value Added Tax (VAT) Reform Tariffs.

This maintenance aims to align the company’s digital infrastructure with the revised tax regime, which is part of the government’s effort to streamline revenue collection on digital services.

The interruption will affect all channels for purchasing airtime and data bundles, including Mobile Money top-ups (via 170#), myMTN App purchases, Electronic Voucher Distributors (EVD), and third-party banking apps. During this period, users will be unable to buy new airtime or data, and real-time balance updates as well as “Mashup” renewals may be unavailable. However, the advisory does not indicate that existing data bundles or active voice calls will be disrupted.

MTN recommends subscribers purchase necessary airtime and data before 11:30 pm on January 1, check existing balances to ensure sufficiency until at least 5:00 am on January 2, and alert dependents relying on emergency top-ups. The company expressed appreciation for subscribers’ patience, acknowledging potential inconvenience for night-shift workers, travelers, and early-morning commuters.

The VAT reforms involve recalibrating pricing structures for telecommunications services to incorporate the new statutory levies, preventing billing discrepancies. This proactive update ensures compliance by daybreak on January 2.

Background on the VAT reforms includes the Ghana Revenue Authority (GRA) raising the registration threshold to GH¢750,000 and reducing the rate to 20% from January 2026, as part of broader fiscal adjustments.

 

 

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